Please Note: All personal care sales are final unless damaged. We take care in the packaging and shipping of your product. All orders will be shipped within 24 hours of receiving your order. Any discrepancies and/or damage to your product need to be reported to HydraMe within 3 days of your receipt. Please keep your delivery slip for proof of delivery date. A replacement shipment will be sent to you at our cost.
1. Introduction
Welcome to HydraMe (https://hydrame.com). This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online for fashion products.
2. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information when you place an order on our website.
- Log Data: When you visit our website, our servers automatically record information that your browser sends. This may include your IP address, browser type, referring/exit pages, the pages you visit, the time spent on those pages, and other statistics
- Payment Information: We do not store card details. All payments are processed securely via third-party gateways.
- Cookies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
- We use the collected personal information to process and fulfill your orders, communicate with you regarding your orders, provide customer support, and improve our services.
- We may use your email address to send you promotional emails, newsletters, and marketing communications. You can opt-out of receiving these communications at any time by following the unsubscribe link provided in the emails or by contacting us directly.
4. Sharing Your Information
- We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- We may also share your information to comply with applicable laws and regulations or respond to lawful requests, enforce our policies, or protect our rights, property, or safety.
5. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the bottom. It is your responsibility to review this Privacy Policy periodically for any changes.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, delivery services). We are not responsible for their privacy practices or content.
9. Contact Information
If you have any questions about this Privacy Policy or our practices, please contact us at info@hydrame.com
Last Updated: 5 September 2025, 12:00 AM
